Is JustFab a legit company?
JustFab has a consumer rating of 2.57 stars from 2,654 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about JustFab most frequently mention customer service, vip membership and credit card problems. JustFab ranks 18th among Shoes sites.
What happens to credits when you cancel JustFab?
You may cancel your JustFab VIP Membership at any time by calling one of our customer service representatives at 1-866-337-0906. As discussed below, any unused membership credits will be automatically converted into an electronic JustFab gift card twelve (12) months following issuance.
Will JustFab give me my money back?
Items purchased with a JustFab credit can only be exchanged or returned for a credit. JustFab will grant you a refund if your credit card has already been charged for an order that you canceled later on. You won’t be able to get a refund to a credit card if you paid for your order with a membership or store credit.
How do I stop JustFab taking money from my account?
Call 866-337-0906. Tell the customer support representative that you would like to cancel your account. Request a refund. Provide your account information.
Does JustFab charge you a monthly fee?
If you do not make a purchase and do not ‘Skip the Month’ your credit card will be charged an automatic monthly membership fee of $39.95 for a member credit on the 6th until you cancel. You may cancel your JustFab VIP Membership at any time by calling one of our customer service representatives at 1-866-337-0906.
Do JustFab shoes fit true to size?
Yes, most shoes and boots are true to size. If any particular style runs big or small, we will make sure to place a note in the product description.
Can you cancel your JustFab membership after first order?
You may cancel your JustFab VIP Membership Account at any time. If you wish to cancel your Account, simply call our Fashion Consultants at 1-866-337-0906 anytime, 24 hours a day, 7 days a week. There is no cancellation fee.
Can I get my 35 back from JustFab?
If you don’t take action between the 1st and 5th of the month, you’ll be charged £35 for a member credit on the 6th. You may use your credits at any time to shop on the website. If you’re not completely satisfied with your VIP membership you may cancel it at any time.
Does JustFab charge monthly?
If you don’t shop or “Skip the Month” by the 5th of each month, we’ll charge your payment method $39.95 on the 6th of each month. That charge then becomes a member credit in your account, which you can use toward your next purchase.
Does JustFab require a membership?
Yes! You can always shop as a guest. Just select “Check out as a guest” when completing your purchase.
How long does JustFab take to deliver?
If your order is sent via standard shipping, expect it to arrive within five to nine business days. If your order is sent via express shipping, expect it to arrive within two to three business days. To opt-in to receive shipping and tracking details for your order on Facebook Messenger, please opt-in here.
How are the customer reviews on justfab.com?
JustFab has a consumer rating of 2.55 stars from 2,513 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about JustFab most frequently mention customer service, vip membership and credit card problems. JustFab ranks 16th among Shoes sites.
Do you think JustFab is a good investment?
JustFab is a smart investment for those who want to keep up with fashion at a discount. Membership terms should be carefully considered, but JustFab can save you a ton of money on the latest trends. How do I know I can trust these reviews about JustFab.com? 3,187,499 reviews on ConsumerAffairs are verified.
What’s the price of a pair of shoes on JustFab?
About JustFab. JustFab promises shoppers a wide variety of high-quality shoes and boots for the low price of $39.95 (or in the case of their current site-wide sale, two pairs for $39.95).
Is there a credit exclusion on JustFab membership?
If JustFab makes the membership credit exclusion evident on the sales page, in sales email, and during signup, customers would have a clearer understanding about what they’re getting. Speaking of customer service, I’ve had a package stolen from my front porch on delivery.