How do I contact BigPond support?
- Sales. Call 13 2000.
- Accounts and billing. Call 13 2000.
- Concierge tech support. Call 13 2999.
- nbn. Call 13 2000.
- Other Options. Multilingual services.
What is Telstra premium tech service?
Telstra Platinum is a tech support service that can help you with your IT and gadget issues. We provide technology advice and support for most Australian-supplied internet connected gadgets. This includes internet connected devices you bought from Telstra and most of those you bought from other suppliers in Australia.
Why is my Telstra Internet not working?
If your broadband isn’t working, it might be because of an unexpected outage on the Telstra network in your area, the nbn network, or it might be disruption due to maintenance. You may be eligible for a credit to your account if you’ve been impacted by a service disruption or outage affecting your services.
Is 133933 a Telstra number?
Even if online light is green the 133933 is the Telstra ADSL service number so you should ring the number to either get your link fixed or to find out why you have received the tech. If you do nothing your backup will be disconnected and even if not on backup now it want be available when you need the backup.
Why did I get a Telstra Platinum refund?
There are a variety of reasons for when we give refunds, such as an overpayment of your account, a final bill, or a point of sale error or a product fault. If you notice your bill has a charge you don’t recognise, or you haven’t received a credit you were expecting, let us know.
What is premium tech support?
Premium Technical Support is used for out of scope products to generate additional revenue for enterprises. Mobile based support, analytics driven automated support, pre-emptive support deliver superior CX and in-warranty device support service for enterprises.
Why is my home internet not working?
There are a lot of possible reasons for why your internet isn’t working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.
Why is my NBN not working?
Solid red (or blinking) There may be a line fault or problem affecting the nbn™ connection box. Turn off power to the nbn™ connection box and contact your phone and internet provider. If that doesn’t work, contact your phone and internet provider.
How do I speak to someone at Telstra Australia?
Residential customers can call Telstra 24×7 for general enquiries, help, and service support by dialling 13 2000, at any time. For customers needing accessibility assistance, you can dial Telstra Disability Hotline at either 1800 068 424 (voice), or 133 677 (TTY).
How do I ring Telstra in Australia?
How to contact BigPond support services in Australia?
Bigpond Email Technical +61 (1800) 491819 Support Number Australia
What are the perks of choosing BigPond tech support?
There are so many different perks of choosing bigpond tech support that you will not be able to find from any other company. A huge workforce of trained and experienced support representatives who know the system to well. The prompt services make sure your troubles are solved in no time.
What is the BigPond support phone number for Adobe Flash Player?
Go to Solution. You must install or upgrade to the latest version of Adobe Flash Player before you can upload images. Re: What is the Bigpond support phone number? Found it! It only took 25 minutes of looping and searching through the “help”, “support” and “contact us” links.
What to do if you lose your BigPond mail?
The last resort would be contacting the Bigpond Phone Number and seeking help directly from the experts. They will be able to solve the trouble in no time and you can again use the account like before. At times, due to server error or incompatibility between mail servers, you may not receive several mails which are lost.