How do I speak to a human at DPD?
If you want to speak to a human at DPD about your delivery, then call the DPD connection number on 0121 275 0500. The contact number for DPD is available directly from their website at no or lower cost.
How many depots does DPD have in the UK?
100 depots
DPD Local has over 100 depots in the UK and Ireland, operating more than 2,500 vehicles servicing 30,000 customers.
Why is my parcel being held at DPD Depot?
Your parcel has been held at your local DPD depot. This status means that we have received the data pertaining to your delivery from the shipper – the parcel has not neccessarily been received by DPD yet.
Where is DPD based?
France
The company is based in France and operates mainly in the express road-based market. DPDgroup services are available in Europe, Asia, South Africa, India, Brazil and several other countries in the world, either directly or through partnerships.
Are DPD reliable?
When we asked shoppers about their delivery experiences in 2020, DPD and Amazon had the most satisfied customers for time slots and communication….Communication from the delivery company.
Rank | Delivery company | NET satisfaction score |
---|---|---|
1 | DPD | 86% |
2 | Amazon | 85% |
3 | DHL | 80% |
4 | Hermes/myHermes | 77% |
What happens if you miss DPD delivery?
If you don’t call DPD, they’ll try to deliver your order on the next working day. If you’re not there again, it’ll try again for a third time on the next working day after that. If you still weren’t able to receive your order after the third attempt, DPD will hold on to it for seven days.
Is Saturday a business day for DPD?
Do DPD deliver on Saturdays? Yes. Once you book your delivery on the day before (Friday), you have several Saturday delivery service options to choose from.
Do I need to be in for DPD collection?
DPD parcel collection puts the delivery process in your hands. You can choose where our couriers collect your parcel from, as well as the day. We will even advise you in advance of the one hour collection timeslot, so you can plan the rest of your day without waiting around for us.
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