How do I speak to a human at DPD?

If you want to speak to a human at DPD about your delivery, then call the DPD connection number on 0121 275 0500. The contact number for DPD is available directly from their website at no or lower cost.

How many depots does DPD have in the UK?

100 depots
DPD Local has over 100 depots in the UK and Ireland, operating more than 2,500 vehicles servicing 30,000 customers.

Why is my parcel being held at DPD Depot?

Your parcel has been held at your local DPD depot. This status means that we have received the data pertaining to your delivery from the shipper – the parcel has not neccessarily been received by DPD yet.

Where is DPD based?

France
The company is based in France and operates mainly in the express road-based market. DPDgroup services are available in Europe, Asia, South Africa, India, Brazil and several other countries in the world, either directly or through partnerships.

Are DPD reliable?

When we asked shoppers about their delivery experiences in 2020, DPD and Amazon had the most satisfied customers for time slots and communication….Communication from the delivery company.

Rank Delivery company NET satisfaction score
1 DPD 86%
2 Amazon 85%
3 DHL 80%
4 Hermes/myHermes 77%

What happens if you miss DPD delivery?

If you don’t call DPD, they’ll try to deliver your order on the next working day. If you’re not there again, it’ll try again for a third time on the next working day after that. If you still weren’t able to receive your order after the third attempt, DPD will hold on to it for seven days.

Is Saturday a business day for DPD?

Do DPD deliver on Saturdays? Yes. Once you book your delivery on the day before (Friday), you have several Saturday delivery service options to choose from.

Do I need to be in for DPD collection?

DPD parcel collection puts the delivery process in your hands. You can choose where our couriers collect your parcel from, as well as the day. We will even advise you in advance of the one hour collection timeslot, so you can plan the rest of your day without waiting around for us.


https://www.youtube.com/watch?v=oh9GH_3P-mc

How do I speak to a human at DPD?

Making contact with a human at DPD regarding parcel collections is not an easy task. The telephone number listed on the DPD website (0121 275 0500 ✗) seems to be an indefinite hold blackhole line most of the time. With this number you’ll have to enter a parcel or calling card number.

What is the difference between DPD local and DPD?

What’s the difference between DPD and DPD Local? DPD Local is DPD’s sister company. DPD Local uses the same technology as DPD. As the name suggests, it focuses on providing a local service.

How do I contact DPD by telephone?

If you have not received a claim form, please contact Customer Services on 0121 275 0500. They will issue a registered claim form and a reference number, specific to the consignment affected.

Can I drop my DPD parcel at the post office?

DPD will be allowed to use Post Office branches for dropping off packages starting from next week.

Why is my parcel being held at DPD Depot?

Your parcel has been held at your local DPD depot. This status means that we have received the data pertaining to your delivery from the shipper – the parcel has not neccessarily been received by DPD yet.

How many times do DPD try to deliver?

If you don’t call DPD, they’ll try to deliver your order on the next working day. If you’re not there again, it’ll try again for a third time on the next working day after that. If you still weren’t able to receive your order after the third attempt, DPD will hold on to it for seven days.

Are DPD drivers self-employed?

Parcel delivery company DPD is to give self-employed drivers access to benefits such as paid annual leave, sick pay and pension entitlement through a new self-employed worker contract.

How many times do DPD attempt delivery?

Can I refuse delivery DPD?

Yes. You can refuse a parcel which was not addressed to you but it ended up at your location. If you were not at home when the courier had arrived and your parcel was left at your door, call the courier company and inform them that you refuse the package.

Do I need to print a label for DPD?

Can I ship DPD with no printer? Unfortunately, all our discounted services with DPD require you to print a label, so please ensure you can access a printer before you book one of these services.

Where do undelivered DPD parcels go?

Missed a delivery? You’re spoilt for choice! You can change the delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop, or come to the depot to pick it up. Enter your reference number here for your options.

Where is the village of Sowton in Devon?

Sowton is a village and civil parish east of Exeter in East Devon, England.

Where is the Industrial Estate in Sowton Exeter?

Sowton has an old village centre but serves as a major Exeter suburb, with a large industrial estate, park and ride site and modern housing developments. M5 junction 29, Sowton industrial estate is to the left of the picture.

Where is Sowton Industrial Estate on the M5?

M5 junction 29, Sowton industrial estate is to the left of the picture. Sowton is also the name of an industrial estate at grid reference SX964920. The area is located next to the M5 motorway between junctions 29 and 30, the opposite side from the village and is served by Digby and Sowton railway station .