What is 211 used for in Illinois?

Callers to 211 can get LIVE assistance with needs such as: food, shelter, counseling, income supports, employment, healthcare, and services for specialized populations such as the elderly and persons with disabilities and much more. All calls are free, anonymous and confidential.

How can I get help from United Way?

United Way has a free and confidential referral service known as 211 that will help connect you to resources near you that can help assist you. Dial 211 to speak to a resource specialist who can put you in touch with local organizations and resources that can service you.

Can you call 211 in Illinois?

Simply dial 211 or call 1-888-865-9903. You can also access Illinois 211’s growing online database of services HERE. 211 is available 24 hours a day every day of the year. Multilingual assistance and TDD access is also available.

What happens if u call 211?

211 works a bit like 911. The 211 center’s referral specialists receive requests from callers, access databases of resources available from private and public health and human service agencies, match the callers’ needs to available resources, and link or refer them directly to an agency or organization that can help.

Can you text 211 from a cell phone?

The model is simple. An end user (individuals, families) can text their 5-digit zip code to the short code, 898211. Then, their text is routed to the 211 that’s responsible for calls/texts from that zip code. That’s where 211 comes in.

Can you call 211 from a cell phone?

Call 211 and speak with a live, highly trained service professional in your area from any cell phone or landline. All calls are private and confidential.

Is Nationwide a 211?

211 serves people of all income levels, languages and cultural backgrounds and is available to 96% of Californians and to 85% of U.S. households. 211 programs are supported by United Way, public and private funders, city and county agencies and more.

Is there 211 in Chicago?

Nearly 96% of Americans can access a 211 service for streamlined help 24/7. In fact, Chicago is one of few cities in the country without this simple service that, with a text, call or website visit, connects people to trained staff who understand and can support the complexity and trauma of everyday crises.

Is the heart of Illinois United Way free?

Heart of Illinois 2-1-1 is a partnership between Heart of Illinois United Way and Advanced Medical Transport of Central Illinois. 2-1-1 is free, confidential, and available 24 hours a day, 365 days a year.

Who is United Way of Lake County Illinois?

Together, we are providing a 211 system in Lake County that is transforming the way our residents find help and setting a new standard for 211 in Illinois. To view our community of 211 donors, click here. United Way of Lake County wants to create a partnership with your business.

When did United Way of Illinois start 2-1-1?

In the late 1990s, following United Way of Metropolitan Atlanta’s launch of 2-1-1 in 1997, United Way of Illinois began working with the Illinois Alliance of Information and Referral Systems to bring 2-1-1 to the state. Legislation passed in 2003 created the 2-1-1 Collaboration Board to guide the state’s pilot program.

Who is United Way of Decatur and Mid-Illinois?

COVID-19 Announcement: United Way of Decatur & Mid-Illinois is asking all community agencies to update 2-1-1 of any changes to programs due to the current COVID-19 situation. You can update 2-1-1 by contacting Violet Pavlik at [email protected].