How do I complain to Qantas?

Qantas complaints email & Phone number

  1. Complaint via Phone number : 1300 659 161.
  2. The Complaint via Email : [email protected].
  3. Complaint via Support Form : Qantas Support Form.
  4. Qantas complaint website :
  5. Tweet: @Qantas.
  6. Corporate Head Office address.
  7. Also Read: Paypal complaints number & email.

Where is the head office of Qantas?

Mascot, Australia

How do I contact Qantas?

02 632 6611
Qantas/Customer service

Where are Qantas call Centres located?

Qantas’ main call centres are located in Hobart, Auckland, Manila and Cape Town.

How can I send an email to Qantas?

If you need personal assistance with your booking, a baggage issue, etc, you can also talk to one of the regional Qantas regional offices. Members of the Frequent Flyer program can receive help on the web chat (agent or chatbot) or by e-mail: [email protected].

Who is the CEO of Qantas?

Alan Joyce

How long does it take to get a Qantas refund?

approximately 8 weeks
Our current processing time is taking approximately 8 weeks to process. Please be assured, we are working through the backlog of refund applications and processing as quickly as possible. Once your refund is processed you will receive an email to confirm it has been actioned. There is no need to call back.

Why can’t I change my Qantas flight online?

Reasons why you’ll be unable to change your Classic Flight Reward booking online: The booking wasn’t created online. You wish to reroute your Classic Flight Reward booking.

How do I stop emails from Qantas?

If you are a Qantas Frequent Flyer and want to manage your subscription, or unsubscribe from Qantas Frequent Flyer emails, you need to log-in to Your Profile and update your email preferences.

How long is Qantas taking to process refunds?

How to contact Qantas Customer Service in Australia?

Qantas Customer Service Australia. Call 1300 650 729. 24 hours, 7 days a week. Call us from anywhere in Australia for flight, arrival and departure enquiries. If your flights were booked through a travel agency or third-party website, contact these companies directly for assistance.

How can I Lodge a complaint with Qantas?

Not open for further replies. After my recent trip to the USA with Qantas, I want to lodge a complaint with them. Is the only way to do that using the “Customer Care” section on their website, and then the “email” function?

How can I contact Qantas for deaf customers?

Deaf, hearing or speech impaired customers please call via the National Relay Service 24 hours a day, 7 days a week. Refer to booking assistance and specific needs for more information. 9am to 5.30pm, Monday to Friday. Closed Saturday and Sunday. 24 hours, 7 days a week. 24 hours, 7 days a week.

How to call Qantas Vietnam 24 hours a week?

9am to 5.30pm, Monday to Friday. Closed Saturday and Sunday. 24 hours, 7 days a week. 24 hours, 7 days a week. 8.30am to 5pm, Monday to Friday (except Wednesday’s and public holidays). HT Travel Vietnam #, Level 1, Resco building. 94-96 Nuyen, District 1. Call cost up to 7 pence a minute (inc VAT) for 084 numbers.