How do I contact EE to upgrade?

To Upgrade Anytime with EE Business, text UP to 150 or call 150. We’re here to help Monday-Friday 8am-7pm and Saturday 9am-5pm.

What number do I ring for EE upgrade?

Give us a call Or you call our dedicated business experts on 150 to discuss your upgrade options.

Do you have to turn in your old phone when you upgrade EE?

There may be an upgrade fee to pay depending on where you are in your contract but you can upgrade every two weeks if you want – you just need to swap your old phone and sign up to a new 24-month plan.

Can you upgrade early with EE for free?

You can upgrade without a fee if you’ve got less than 45 days until your plan ends. Alternatively, if you’re in the last 100 days of your contract, you can get the latest device with no early upgrade fee if your new plan is higher than your current plan.

How much does ee early upgrade cost?

Why wait two years to get the newest device? With EE Annual Upgrade you can upgrade after 12 months. There are no early upgrade fees or hidden charges – just the phone you want, without the wait.

How does EE early upgrade work?

The early upgrade fee will be calculated as a lump sum equal to the total monthly line rental due for the remaining period of your minimum term (on a pro rata basis if you are part way through a monthly billing cycle). We’ll then apply a discount to that amount to get to your final early upgrade fee.

Is EE customer service 24 hours?

Open every day, all year round from 8am – 9pm Monday to Friday and 8am – 8pm Saturday and Sunday, our call centre teams work tirelessly to help you out with everything you need – from explaining your bill to helping you get the most out of your latest new phone. All handled in the UK, getting your stuff sorted quickly.

How does early upgrade work on EE?

How does a phone upgrade work EE?

Annual upgrade is available to new and upgrading customers taking a qualifying 24-month 4GEE Max plan on eligible phones. As long as your phone is in good working order, you can trade it in and upgrade there and then to a new 24-month EE pay monthly plan (with the same or higher monthly payments as your current plan).

How much does early upgrade cost on EE?

What does early upgrade mean on EE?

Customers on selected plans are able to upgrade to a new pay monthly plan before the end of the current minimum term on payment of an early upgrade fee in certain circumstances.

Can you upgrade to a new EE phone early?

Yes, you can upgrade early if you meet the following criteria: You’re a SIM Only customer on a 12, 18 or 24 month plan with EE, or you’re on any other pay monthly plan with EE. You’re more than 6 months into your contract with more than 45 days to go before your contract renewal date.

How long do I have to Cancel my ee upgrade?

You can decide to cancel your early upgrade by telling us within 14 days, unless you have chosen to recycle your old phone with Recycle and Reward. The 14 day cancellation period does not apply to upgrades done in one of our retail stores. We hope this has answered all of your upgrade questions.

Do you have to pay an early upgrade fee?

But you’ll have to pay an early upgrade fee. six months or more into your contract with more than 45 days until your current plan ends Your early upgrade fee will depend on how long you’ve got left to run on your plan. Alternatively if you’re eligible for Upgrade Anytime you can get a new phone just 15 days after starting a new plan.

Do you have to Keep ee home broadband when you upgrade?

In order to retain your data boost when you upgrade or change your pay monthly plan, your EE home broadband must still be active and you must be moving to an eligible pay monthly plan. Save 10% on additional lines: 10% for existing customers – Available on invitation only.